Everything you need to know during your stay — arrival, keys, Wi-Fi, breakfast, house rules. Scan the QR code in your room for instant access.
From 15:00. Early arrival subject to availability — just ask.
No classic self-check-in: you receive a door code before arrival, your key waits in a personalised envelope at reception. Please call ahead.
Network: BelleEpoque · 5 Gbit/s fibre, free.
Classic brass keys. Please leave at reception in the evening or in the room safe.
07:00 – 10:30 at the Restaurant / Bar. Chicco Doro coffee, Lehner bread, Swiss honey.
Seasonal — please ask reception for current hours.
No smoking in all interior areas. Permitted outside under the arcades.
Dogs welcome, CHF 20/night. Please announce in advance.
22:00 – 07:00. Please be considerate of other guests.
Cot free of charge. Under 16 only accompanied by an adult.
Swisstainable Level I. Hang up your towel to reuse it.
Cash (CHF/EUR), Maestro, Visa, Mastercard, Amex, Twint. Apple Pay and Google Pay are currently not accepted.
At check-out or via email. Compliant for business travel, city tax shown separately.
CHF 5.80 per adult per night, CHF 1.50 per child per night. Bern Ticket included — public transport in zone 100 free.
Until 11:00. Late check-out subject to availability (CHF 20 per started hour).
CHF 20 per started hour, subject to availability. Ask reception the evening before.
Reception 24/7. Call, write, or stop by the desk.